Upstream Carrier - NTA
New VoIP Incident
NTA have implemented a fix and are currently monitoring the result
NTA are experiencing issues with one of our upstream providers, and they are are experiencing some issues relating to this morning’s outage. We are working to resolve these.
Updates available here from the provider directly:- https://status.nta.co.uk
Phones will be rebooted to clear issues.
If your issues aren’t resolved, please unplug your phone (ensure the display is off) and reconnect the lead. Please take note of the socket the cable is in prior to removing the cable.
This should resolve your issues.
Updates available here: https://status.nta.co.uk
Please see provider updates here:- https://status.nta.co.uk/
We are currently investigating this incident. We are aware of instances of phones having the message “Temporary Failure” and are unable to make or receive calls.