Colo outages

Löst May 7, 2024 10:36 PM BST

This issue is now resolved.
This was resolved by rebuilding a virtual router that had corrupted which including rebuilds of virtual networks in the data centre.

Övervakar May 7, 2024 12:18 PM BST

We are seeing this service online now however can see a network speed issue with one of the physical uplinks. We are monitoring this however the general report is that everyone is online and working now or should be able to be online.

Uppdaterad May 7, 2024 11:38 AM BST

The router has been configured, we are just waiting on provisioning of the virtual network of which is due imminently. once configured we can then test the connection however are expecting no issues

Uppdaterad May 7, 2024 11:02 AM BST

We are still in the process of configuring a new router for this service. Updates to follow

Problem identifierat May 7, 2024 9:26 AM BST

We have identified the issue and are working on a solution currently. Likely to be 45-60 mins from now.

Utreder May 7, 2024 8:41 AM BST

We are currently investigating issues reported regarding Colo routers.